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How ji999 Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and how we keep it secure.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyCookie ControlsData Retention ClarityYour Right to Access or Delete
ji999 How ji999 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or remove your personal data, or if you have a question about how we handle your payment information from JazzCash, Easypaisa or Raast, our support team is the right starting point. Send a clear request with your registered account details so we can verify your identity before acting on any data change.

Team online

Live Chat

Start a live chat session from the account dashboard. Describe your data request and our team will confirm your identity before proceeding with any changes.

Email Support

Send your privacy request by email with your registered mobile number and the specific data concern — account records, payment history or cookie preferences.

Account Settings

Some preferences — such as marketing contact opt-out and cookie consent — can be adjusted directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at ji999 is built around the account life cycle — from the moment you register to the point you request deletion. We apply SSL encryption across every page, so information moving between your device and our servers stays private. Account passwords are hashed; support agents cannot read them. We keep your data only as long as your account is active or as required under applicable law, after which records are deleted from our active systems.

SSL Encryption on Every Page

All data in transit — including your JazzCash deposit confirmations and login credentials — is encrypted via SSL so it cannot be intercepted between your device and our servers.

Cookies and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can turn non-essential cookies off at any time through your browser settings.

Retention and Deletion

We hold your account data while your account remains open. Once you close your account and the legally required retention window passes, your personal records are removed from active storage.

Third-Party Sharing Limits

Your data reaches third parties only where necessary: payment processors for JazzCash, Easypaisa and Raast transactions, and authorities where law requires disclosure. No advertising resale.

Privacy Policy Questions From Our Account Holders

These are the questions we hear most often about data, account privacy and payment information. If yours is not listed, reach out via live chat or email with your account details and we will respond directly.

We collect your name, mobile number, email address and identity documents for verification. Device details and session activity are also logged automatically when you log in.

No. Your wallet PIN is never stored on our platform. Payment confirmation is handled directly through JazzCash or Easypaisa's own secure channel; we only receive the transaction reference.

Yes. Contact our support team via live chat or email with your registered account details. We will verify your identity and provide a summary of all personal data we hold for your account.

We retain records for as long as required under applicable law after account closure. Once that period ends, your personal data is removed from our active systems.

Only with the payment processors involved — JazzCash, Easypaisa or Raast — to settle transactions, and with regulatory authorities where local law requires disclosure. We do not sell your data.

Go to your account settings and turn off marketing contact preferences, or email our support team with an opt-out request linked to your registered mobile number or email address.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.